Support & Contact

Applicable app: HeyRasshai (Android)

Package name: com.marcottlab.heyrasshai

This is currently a closed test build (in development).

The app is in a testing stage available only to people we have invited. It is not publicly released.

What we are currently validating is the "review the content and publish it (Confirm & Publish)" operation, one part of the website-updating experience. It does not fetch website URLs, generate anything with AI, or publish any real website.

Anything you enter in the test build is never actually published to the internet.

How to reach us

For questions or bug reports, please contact us at:

support@heyrasshai.com

Operated by MarcottLab

If you are taking part in the test, you may also reach us through the channel we have shared with you (such as messaging).

What to include when reporting a bug

Telling us the following six points helps us identify the cause. You do not need to know all of them — please tell us what you can.

  1. App version (e.g., 0.3.0)
  2. Android version (e.g., Android 16)
  3. Device name (e.g., Pixel 7a)
  4. The action that triggered it (what you were doing when it happened)
  5. What you expected (what you thought would happen)
  6. What actually happened (the actual result)

Example

App version: 0.3.0
Android version: 16
Device name: Pixel 7a
Action that triggered it: cleared the announcement title and tapped "Publish announcement"
What I expected: the confirmation screen to appear
What actually happened: the button could not be pressed and the screen did not change

How to check the version

On Android, open "Settings" → "Apps" → "HeyRasshai" and the version is shown near the bottom of the screen. You can check your "Android version" under "Settings" → "About device".

Frequently asked questions

Will the content I enter be published?

No, it will not. The current test build does not communicate over the internet. The "Published" message is a test-only screen display. For details, see the Privacy Policy.

Is the content I enter saved?

It is not saved. When you close the app, what you entered is discarded.

Do I need to register an account?

No. There is no sign-in feature.

What if I want to stop testing?

Please let us know. We will guide you through the steps to leave the test. Rather than quietly deleting the app, a quick word to us would be a big help.

About privacy

The information this app handles is described in the Privacy Policy.